Notice
Adverse Weather Trading Arrangements for Hong Kong Securities and Derivatives Markets Notice
2024-09-17

(Effective Date: September 23, 2024)

Dear valued client,

 

Starting from 23 September 2024, Hong Kong Exchanges and Clearing Limited (HKEX) will implement

Adverse Weather Trading Arrangements ("Adverse Weather Trading") in the securities and derivatives markets.

This arrangement will apply when the Hong Kong Observatory issues a Typhoon Signal No. 8 or above,

a Black Rainstorm Warning, or the Hong Kong SAR Government declares an "Extreme Conditions".

For details, please refer to the HKEX website regarding Adverse Weather Trading Arrangements: https://www.hkex.com.hk/Services/Trading-hours-and-Severe-Weather-Arrangements?sc_lang=zh-HK  

 

To align with Adverse Weather Trading, we will have the following arrangements:
 

Service Arrangement
Trading

On-exchange securities and derivatives: Trading stocks, futures, options, and stock options on the HKEX will proceed as usual. Other overseas markets will not be affected by Adverse Weather Trading. Online and phone order services will operate normally.


Over-the-counter products: Quoting price services for OTC bonds will be provided but may be affected by limitations imposed by different counterparties, including, but not limited to, trade status, response time, and market quotes. OTC fund products trading will be temporarily suspended.

 

24-Hour Central Dealing Room

Trading:              (852) 3983 0828
Toll-free domestic number: 400 1203 118
Email: Dealing-Retail@dwzq.com.hk
Settlement

Settlement of on-exchange securities and derivatives: HKEX stock and derivatives settlement and clearing operations will be processed as usual. Corporate actions such as stock consolidations and splits, unit changes, and cash dividends (subject to receipt of funds by banks on the day) will continue as normal. Physical stock deposits/withdrawals will be processed after adverse weather conditions on the next working day. Hong Kong's initial public offerings (IPOs) and grey market trading services will continue as usual. Please pay attention to announcements related to exchange-traded shares in case of particular circumstances.


Settlement of off-exchange products: Depending on the services provided by product issuers or relevant clearing houses, we will strive to complete settlement services for clients on the same day. Redemption of funds for funds will not be executed. Specific settlement arrangements may be adjusted according to actual circumstances.

Funds

Deposits: Only eDDA deposits or CMB bank transfers will be processed. Fund deposits through other means will be processed on the next working day after adverse weather conditions.

 

Withdrawals: Withdrawal requests will be processed as usual (excluding physical checks), subject to final arrangements by banks. It is recommended that withdrawal requests be submitted via our app. Withdrawal requests submitted by other means, such as fax/email, may be delayed until the next working day after adverse weather conditions due to service provider and force majeure factors.

Customer Service Customer service will continue to be provided via phone and email. For any inquiries or assistance, please call the customer service hotline at 400 1203 166 (toll-free domestic number) or (852) 3983-0808 (Hong Kong telephone hotline).

 

If you have any questions, please feel free to contact our Customer Service Department at the toll-free number 400 1203166 for China or the Hong Kong hotline at (852) 3983-0808. 


Soochow Securities International Brokerage Limited
Soochow Securities International Futures Limited